Privacy Policy

Last updated: 09/08/2025

This policy describes how Bakery Tech we collects, uses and protects your information when you use bakerytech.lk.

Information We Collect

Order & account data: name, email, phone, billing/shipping addresses, company and VAT/TIN if provided.
Payment data: processed securely by PayHere. We do not store card numbers on our servers.
Technical data: IP address, device info, cookies and analytics to improve our site.
Support messages: WhatsApp, email, and call logs relevant to your orders.

How We Use Your Data

Process and deliver orders; provide invoices and after-sales support.
Prevent fraud, handle returns/warranty, improve our services and website.
Send service messages (order status). Marketing emails/WhatsApp are opt-in only and you can unsubscribe anytime.

Sharing with Third Parties

Payment processing: PayHere (and partner banks).
Delivery partners: courier and logistics companies.
IT/analytics: hosting and security providers.
We do not sell your personal data.

Data Security & Retention

We use HTTPS, access control and backups. Order records may be retained up to 7 years for accounting and legal obligations.

Your Rights

You may access, correct, update or delete your personal data where legally permissible. Contact bakerytechlk@gmail.com
You may disable cookies in your browser; some features may not work without them.

Cookies

We use essential cookies (cart/checkout), performance cookies (analytics), and preference cookies. By using our site you consent to our cookie use.

Contact

Bakery Tech, Kottawa, Sri Lanka• Tel/WhatsApp: 071 011 0244 / 076 233 0244 • Email: bakerytechlk@gmail.com